Everything included
Everything a freight brokerage needs
RateConHQ replaces the spreadsheet patchwork with one system your dispatchers, ops team, and accountants share.
Shipments & Dispatch
Multi-stop loads
Pickups, deliveries, appointment windows, reference numbers, and special instructions on every stop.
Full lifecycle states
Pending → booked → dispatched → at pickup → in transit → at delivery → delivered, with cancellations handled cleanly.
Load board view
Filter, sort, and search every shipment; saved column preferences per user.
Copy & templates
Duplicate a past load with one click to rebook recurring lanes.
Documents & Rate Confirmations
Branded rate cons
PDF rate confirmations with your logo, MC/DOT, and compliance text, emailed straight from the load.
Invoices with PODs
Customer invoices merge the proof of delivery into a single PDF automatically.
BOLs, labels & alerts
Bills of lading, shipping labels, rate quotes, pickup and delivery alerts — generated on demand.
Document storage
Every document lives on the load, organized in folders, ready to re-send.
Tracking & Visibility
Live GPS tracking
Driver location updates plotted on the map for every tracked load.
Customer tracking links
Shareable, tokenized tracking pages — no login required for your customer.
Check calls
Log and review check calls per shipment so nothing slips between shifts.
Arrival notifications
Automated pickup and delivery arrival emails to the people who need them.
Carriers & Customers
FMCSA SAFER onboarding
Pull carrier authority, safety, and identity data straight from FMCSA when onboarding.
Carrier profiles
Contacts, equipment, payment details, and complete load history in one place.
Customer credit & teams
Credit limits, broker teams, and customer-specific facility restrictions.
Facilities directory
Shared facility records with addresses, hours, and geocoded locations.
Accounting
AR & AP per load
Receivables and payables generated from load pricing — no re-keying.
Aging reports
See exactly which invoices and carrier payments are outstanding and for how long.
Bulk payments
Settle many invoices or carrier payables in one pass.
Margin visibility
Buy, sell, and margin on every load, with pricing locked after delivery and settlement.
Teams & Control
Granular permissions
Role-based access for dispatch, AR, AP, managers, and admins.
Audit history
Every meaningful change is logged with who, what, and when.
Two-factor authentication
Optional or required 2FA per organization, with grace periods you control.
Email center
Connect Gmail, Outlook, or Zoho and manage load-related email inside the TMS.